Ensure Compliance, Avoid Delays, and Streamline the Import Process with Stile’s Expertise
Inspired by Stephen R. Covey’s Timeless Principles
In the fast-paced world of international trade, a highly effective customs broker is more than just a compliance expert; they are a proactive strategist, communicator, and problem-solver. Drawing inspiration from Stephen R. Covey’s best-selling book The 7 Habits of Highly Effective People, we’ve adapted these habits for the modern customs broker.
At Stile Associates, we believe these principles aren’t just theory; they’re lived out daily in how we serve clients, solve problems, and navigate complex trade environments.
1. Be Proactive
Take the Lead Before Problems Arise
Top brokers don’t wait for issues; they anticipate them. Whether it’s staying ahead of regulation changes, identifying missing documentation, or flagging port congestion, proactive action builds trust and ensures smooth delivery.
At Stile, our team monitors trade news, CBP updates, and port conditions daily, offering solutions before delays occur. We don’t just react; we lead.
2. Begin with the End in Mind
Focus on Client Success
A highly effective broker starts with a clear vision: successful, compliant, and on-time cargo delivery. Every action from ISF filing to post-clearance audit prep is done with your end goal in mind.
We align our services to your business priorities so that customs clearance is not just a process, but a strategic advantage.
3. Put First Things First
Prioritize What Matters Most
Not all logistics tasks are equal. While emails and follow-ups pile up, experienced brokers focus first on what moves the needle filing deadlines, document accuracy, and partner agency clearances.
At Stile, we focus on mission-critical tasks first because in global trade, every hour counts and every misstep costs.
4. Think Win-Win
Create Value Through Collaboration
Customs brokerage isn’t a one-way street. We strive for outcomes where both broker and client win: cost-efficiency for you, long-term partnership for us. That means transparency, responsiveness, and guidance not just processing entries.
Win-win relationships build trust, retention, and results. That’s how Stile has earned client loyalty for decades.
5. Seek First to Understand, Then to Be Understood
Listen Before You Advise
Before we make recommendations, we listen to your industry needs, risk tolerance, import goals, and budget. No two importers are alike.
Understanding your world helps us offer smarter solutions whether you’re shipping consumer electronics, pharmaceuticals, or textiles. Listening first allows us to speak with real insight.
6. Synergize
Integrate Tech, Teamwork & Trade Knowledge
One broker can’t do it all, but a cohesive team empowered by smart technology can. We combine human expertise with tools like real-time cargo tracking, automated alerts, and compliance software.
This synergy enables faster responses, fewer errors, and more informed decision-making. At Stile, our clients benefit from the best of people and platforms working in harmony.
7. Sharpen the Saw
Stay Current, Stay Ahead
Customs rules evolve. So do best practices, platforms, and client expectations. The best brokers never stop learning; and neither do we.
From continuous education and CTPAT certification to AI adoption and trade seminars, Stile invests in improvement so that you stay compliant, efficient, and ahead of the game.
Final Thought:
These 7 habits aren’t just words on a blog: they’re daily practice at Stile Associates.
They shape how we approach challenges, serve our clients, and lead in an industry built on trust, timing, and expertise.
Because in global logistics, effectiveness isn’t optional — it’s essential.
At Stile, Logistics Is More Than Freight It’s a Relationship.
If you’re looking for a logistics partner who sees you as more than a shipment number, discover the Stile Associates difference.
Trusted. Proven. Personal.
Choose Stile — Your Smartest Move in Global Trade
Whether you’re shipping across the country or across continents, Stile Associates is the strategic partner that helps you build a smarter, more resilient supply chain.
Since 1968, we’ve been delivering peace of mind and performance. Let’s take your logistics to the next level together.
Visit us at www.stileintl.com
Or contact us at stevenheid@stileintl.com
Stile Associates – Trusted. Proven. Personal.
Stile Real Time Cargo Tracking with Global Visibility.
