Stile, Effortless Worldwide Shipping
A Day in the Life at Stile Associates
When you think of global shipping, you might picture containers at sea or airplanes landing at cargo hubs. But behind every successful import or export is a critical and often unseen professional: the Customs Broker.
At Stile Associates, we’ve been the trusted link between importers and U.S. Customs since 1968. With over five decades of experience, our certified brokers and logistics experts help clients navigate one of the most complex and regulated parts of international trade. But what does that really look like on a typical day?
Let’s take you behind the scenes.
6:30 AM – Starting Early with Real-Time Tracking
Our day begins early. Trade doesn’t sleep, and neither does our commitment to real-time visibility. The first task? Monitoring automated alerts from U.S. Customs and Border Protection (CBP) and checking the status of incoming shipments through our cutting-edge tracking system.
At Stile, we don’t wait for problems to occur we’re proactive. Our CTPAT (Customs Trade Partnership Against Terrorism) certification means we are not just compliant but recognized as a low-risk, trusted partner by U.S. Customs.
8:00 AM – Entry Filings and Compliance Reviews
Once the team settles in, our licensed Customs Brokers begin the entry filing process. This involves:
- Classifying goods using the Harmonized Tariff Schedule (HTS)
- Calculating and applying the correct duties, tariffs, and taxes
- Verifying all documentation: invoices, packing lists, bills of lading
- Filing entries electronically via ACE (Automated Commercial Environment).
Our brokers ensure every detail is correct even a minor mistake can delay clearance or trigger penalties. That’s why our team’s years of experience and ongoing training make all the difference.
10:00 AM – Client Consultations & Problem Solving
No two shipments are alike. At Stile, we take pride in offering personalized service. Our brokers are in constant communication with importers reviewing product specs, advising on regulatory changes, or helping resolve CBP inquiries.
Whether it’s a shipment of electronics requiring FDA clearance, or a textile container flagged for a quota review, we step in quickly and professionally.
12:30 PM – Working Lunch with Government Compliance Updates
Over lunch, our team often reviews updates from CBP, FDA, USDA, and other federal agencies. Regulatory landscapes shift constantly, and our job is to stay ahead.
We also host weekly internal trainings led by our senior staff and Compliance Department, ensuring that Stile’s next generation of brokers continues the legacy of accuracy, agility, and trust.
2:00 PM – Port Coordination & Local Expertise
With offices in New York City, Los Angeles, and Miami, our staff communicates directly with port terminals, trucking companies, and warehouse operators. We coordinate examinations, releases, and delivery schedules managing every piece of the supply chain puzzle.
Having a physical presence at these key gateways allows us to act fast, solve issues locally, and avoid unnecessary delays.
4:00 PM – Audit Prep & Strategic Planning
In the afternoon, we assist clients with Post Entry Amendments, reconciliation filings, and import audits. We help our clients prepare for CBP audits, not just react to them.
We also work on strategic planning: suggesting duty drawback opportunities, free trade agreement benefits, and ways to improve their import process.
5:30 PM – Wrapping Up, But Always On Call
As the sun sets on the East Coast, our West Coast office continues the workflow. And even after hours, Stile Associates remains alert with email notifications, shipment status updates, and dedicated client support.
We know that for many of our clients, delays are not just frustrating they’re costly. That’s why our job is to make customs invisible. When we do it right, you don’t even notice.
Why Choose Stile Associates?
Here’s why our clients trust us — and stay with us for years:
- Certified & Experienced Brokers: With decades of experience and deep regulatory knowledge
- CTPAT-Certified : Giving your cargo priority and fewer inspections
- Real-Time Visibility : Automated tracking and instant alerts for peace of mind
- Coast-to-Coast Presence : NYC, LA, Miami coverage for all major U.S. ports
- Personalized Service : A real person answers your call, not a machine
- Legacy You Can Trust: Founded in 1968 by industry leader Milton Heid, now under the leadership of President Steven Heid, continuing a tradition of excellence
Final Thoughts
So, what does a customs broker really do?
We protect your cargo, save you money, and keep your business running smoothly.
At Stile Associates, we’re more than just a broker — we’re your logistics partner, your compliance advisor, and your competitive advantage.
Ready to streamline your imports and eliminate surprises at the border?
Contact our team today — let’s make customs simple.
Choose Stile — Your Smartest Move in Global Trade
Whether you’re shipping across the country or across continents, Stile Associates is the strategic partner that helps you build a smarter, more resilient supply chain.
Since 1968, we’ve been delivering peace of mind and performance. Let’s take your logistics to the next level—together.
Visit us at www.stileintl.com or contact us at stevenheid@stileintl.com
Stile Associates – Trusted. Proven. Personal.
